We want you to be satisfied with your purchase. This policy explains how refunds work for products sold by PLACEONE LLC.
1. Digital products
Each digital product is covered by the money-back guarantee stated on its sales page at the time of purchase, including the guarantee period. To request a refund within that period, email us with the email used at checkout and your order number. Approved refunds are returned to the original payment method; the time for the credit to appear depends on your bank or payment provider.
If your purchase was processed by a third-party online retailer, the refund may be issued by that retailer, under the same guarantee period.
2. Physical products bought on Amazon
Returns, replacements and refunds for products bought on Amazon.com are handled through your Amazon account under Amazon's return policy.
3. Problems with access
If you did not receive your access email or cannot open a file, check your spam folder and then contact us. We will resend access or fix the issue before any other step.
Contact us
PLACEONE LLC
30 N Gould St, Ste R, Sheridan, WY 82801, United States
Phone: (781) 236-6799 · Email: contact@placeonellc.com